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Notes and special requests

Terms of service

TERMS AND CONDITIONS

 PLEASE READ ALL THE FOLLOWING INFORMATION CAREFULLY PRIOR TO MAKING YOUR PURCHASE.

  • Payment can be made via Bankcard, Mastercard, Visa or American Express.
  • Payment can also be made via Paypal for your convenience.
  • Balloon Inflation Pty Ltd will send you an email confirmation of your order once received.
  • Balloon Inflation Pty Ltd will send a tax invoice/receipt with your order.
  • Please make sure you check the credit card or paypal number/information you provide us with is correct, otherwise a $5.00 administration fee will apply.
  • We use a combination of Australia Post and Courier services to deliver your order.
  • General shipping time is 4-10 days (guide only). Please contact us if you require your goods for a certain date otherwise we will not be held responsible for late deliveries.
  • We post Australia and Worldwide. Please contact us for international shipping costs.
  • Delivery Australia Wide is $15.00 for smaller orders. Larger orders will incur a delivery/shipping surcharge. You will be contacted immediately by a Balloon Inflation staff member if a delivery surcharge is necessary.
  • If an item ordered is unavailable or out of stock you will be contacted straight away by a Balloon Inflation staff member with an alternative product suggestion.
  • Balloon Inflation Pty Ltd takes no responsibility for the misuse of goods, any personal injury, property damage or loss of income as a direct or indirect result of purchasing goods.
  • The Balloon Inflation Privacy Policy states that Balloon Inflation Pty Ltd will not release any personal or financial information to any third parties or marketing companies. Balloon Inflation Pty Ltd does not store credit card numbers or any sensitive financial information about our customers.
  • Balloon Inflation Pty Ltd will retain your contact details on our internal database only and will remove your details if requested either verbally or in writing.
  • Balloon Inflation Pty Ltd holds the copyright to all images and descriptions used throughout our website. Unauthorised use of images/information will be referred to our legal team.